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Pegasystems Inc. is the leader in software for customer engagement and operational excellence. Pega’s adaptive, cloud-architected software – built on its unified Pega® Platform – empowers people to rapidly deploy, and easily extend and change applications to meet strategic business needs. Over its 30-year history, Pega has delivered award-winning capabilities in CRM and BPM, powered by advanced artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results.

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Posts: 201
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Read the Innovation Small Print

Fueling innovation through acquisition is perfectly fine as long as the end customer isn’t the one paying for the integration costs. With...

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Abandoning AI Chatbots for Humans already

It's true! AI Chatbots are not that intelligent yet.  That's why it should be part of an integrated customer interaction platform.  It's...

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Personalising Health Insurance

Re comment 'wellness is under-consumed.' Intelligent support to improve one's own health creates a more interactive relationship and a...

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Specialist insurance when learning to drive

It's interesting to see small insurance companies helping out the big ones when bringing new products to market. Aviva are using...

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Sources of information for bad driving

When looking for data sources for analytics, I've often overlooked the broadsheets and local press. However, in the age of digital news...

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CRM for Insurance

Keeping, enhancing and developing the customer relationship has never been more important. With new disrupters popping up and particle...

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AI teaches itself how to walk...

A great video showing how DeepMind is learning to walk and the trial and error process involved.

But it's an amazing video when you add...

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Culture for a digital age

A great survey from McKinsey showing that it is not technology that is holding back digitalisation. 

This is particularly true of the...

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Now I ain't saying he a gold digger!

Couldn't help myself!

A rambling performance in Sacramento, a string of cancelled tour dates and allegations of marijuana use have added up to a $10m lawsuit...…

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More warnings on IOT

More warnings, this time from the police on how our smart/connected devices are subject to being hacked. 

I can't believe I will ever...

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