A fabulous piece of innovation by Chubb!
This embodies all the very best of Insurtech: It caters for a real need, at just the point where it is needed and turns the product into a great customer experience.
Just at that moment when you feel angry, frustrated and in need of help, Chubb steps in and sorts out your problem.
Isn't this the absolute essence of good insurance?
Well done Chubb!
Most of us have been there – sat frustrated at the airport, painfully watching as the flight information screen tells us that the vacation we’ve worked so hard, and waited so long, for has been delayed. Our minds start to toss and turn trying to process the information and think ahead about what we’ll do with our meticulous plans – what happens to our flight transfers, how do we cover those unexpected costs, or worse, what if the flight is cancelled altogether? In times like this, insurance can provide a much needed fallback – and now Chubb is hoping to provide vital peace of mind to delayed passengers instantly. The insurer has teamed up with App in the Air to launch a fully automated and real-time flight delay insurance product, in partnership with both FlightStats and Swiss Re.